Salesforce Certification Training Course

Eduprimes offers industry-expert-curated online Salesforce training that helps you get ready for the Platform App Builder (CRT 403) and Salesforce Administrator Exam (CRT 101) certification exams. This Salesforce training will teach you how to maintain and import clean data, build high-value reports and dashboards, automate workflows, and modify your application, including page layouts, fields, tabs, and business processes.

Pay a deposit of $100.00 per item


About The Salesforce Admin Certification Course

You will become an expert in all topics pertaining to declarative creation and management with Eduprimes Salesforce training online. Additionally, it will aid in your Salesforce Certification preparation.

Note: We do offer self-paced material on the following topics:

  • Introduction to Apex Programming
  • Introduction to VisualForce
  • VisualForce & Apex

Training Highlights

What are the prerequisites for this Salesforce Certification Course?

There are no prerequisites for the Salesforce Admin Certification course at Eduprimes. However, any practical experience as a functional consultant, developer, or administrator will be helpful.

What are the objectives of our Salesforce Admin Training?

After completing this Salesforce certification course, students will be able to:
  • Differentiate the building blocks of Salesforce
  • Understand the Data model
  • Understand the Security model
  • Define Business process automation options
  • Master Sales Cloud and Service Cloud modules
  • Explain Reports and Dashboard
  • Describe Salesforce1, SalesforceA, Chatter and Social features
  • Explain various integration options like SOAP, REST APIs

Who should go for this Salesforce Admin Certification Training?

Edureka’s Salesforce training certification is appropriate for professionals with a strong interest in cloud computing and customer relationship management. However, typical candidates for Salesforce Courses include, but are not limited to:

  • Siebel and other CRM products professionals
  • Experienced professionals who are looking to have an exciting career in the leading Cloud Computing platform
  • Functional consultants who are looking to switch to salesforce
  • Freshers who are looking to get a jump start to their careers in Cloud computing
  • Lateral developers who have worked in Java, mainframe and C# and are looking for a boost to their career from legacy platform

Our Package

Pay a deposit of $100.00 per item



Pay a deposit of $100.00 per item

training examination


Pay a deposit of $100.00 per item

complete assured package


Introduction to Cloud Computing and Salesforce Platform
  • What is Cloud Computing
  • Service and Deployment models in the Cloud
  • Market situation
  • Cloud Ownership
  • Introduction to SF1 and Platform
  • Declarative & Programmatic Options in
  • Meta-data Driven Architecture
  • Multi-tenant Architecture
  • Business and IT benefits
  • Use of SF1
Building Blocks of Salesforce Platform
  • Sign-up for a Free Environment / Org
  • Adding company logo
  • Benefits of System overview
  • Salesforce Key Building Blocks
  • Editions and Different Environments Available
  • MVC Pattern
  • Student App
  • Student App Master Basic Data Model
  • Student Master and Marks/Grades
  • Student Master Basic Security Model
  • Student Master Reports
  • Student Master Application Scope
Salesforce Data model, Objects, Relationships and Fields
  • Custom Objects and understand various properties in the Object definition section
  • Standard objects
  • Field and Data Types
  • Custom Field Properties
  • Field Dependencies
  • Types of Relationship Fields
  • Search Layouts
Salesforce Security Model and its Features
  • Security Model Mind Map
  • System Level or Org Level Security
  • User Administration and Troubleshooting
  • Permission Sets
  • Profile and Permissions Sets
  • Password Policy
  • IP Address security
  • Login hours
  • Session settings
  • Activations
  • Page layout assignment
  • Tab setting
  • Field level security
Salesforce Security Model Object, Record and Field Level features
  • Security Model Mind Map
  • Record Level and Object Level
  • Organization wide defaults
  • Organization wide defaults – Student App
  • Role and Role Hierarchy
  • Criteria Based Sharing
  • Different ways to gain Record Level Access
  • Public Group
  • Queue
  • Public group Vs Queue
Business Logic, Formulas & Validations
  • Business Logic Mind Map
  • Different Options to Implement Business Logic
  • Functions
  • Formula
  • Validation Rules
  • Rollup Summary Fields
  • Record Types and Page Layouts
Business Process Automation in Salesforce
  • Business Process Automation
  • Business Requirements – Workflow Rules
  • Workflow – Actions (Time When Action Takes Place)
  • Workflow – Actions
  • Workflow – Considerations
  • Approvals – Introduction
  • Approvals – How to Create A Process
  • Approvals – Actions
  • Approvals – How and What Can Approvers Do
Customer Management using Salesforce Sales Cloud
  • Sales Cloud
  • Sales Process
  • Sales Productivity Features
  • Lead Management
  • Lead auto response
  • Lead assignment
  • Web to lead
  • Accounts and Contacts Management
  • Opportunities
  • Campaign Management
  • Price Book, Products, Price Book Entries
Customer Service Solution using Salesforce Service Cloud
  • Service Cloud
  • Case Management
  • Typical Service and Support Process
  • Automation – Web2Case and Auto-Response
  • Automation – Email2Case
  • Automation – Assignment Rules
  • Automation – Escalation Rules
  • Email Templates in Case Management
  • Channels
  • Case Resolution – Solutions
  • Case Resolution Using Knowledge
  • Communities Basics
  • Communities Setup and Administration
  • Communities – Ideas and Answers
Data Handling and Processing in Salesforce
  • Data Handling and Processing Overview
  • Exporting data and Regular Backup
  • External ID and Unique Fields
  • Import Data
  • Apex Data loader
  • Import Wizard and Data Loader and compare the features, Update, Upsert operations, Delete and Hard Delete records
  • Transfer record ownership
Reports and Dashboards in Salesforce
  • Report with and without modifications
  • Tabular report, summary and matrix report
  • Report and Security
  • Report Builder and Standard Reports Available
  • Custom report type and store in a folder
  • User filters in reports
  • Dashboard
  • Bucket field
  • Tabular Report significance
  • Summary report significance
  • Matrix report significance
  • Joined report significance
  • Dynamic dashboard
Salesforce 1, Lightning App Builder, Salesforce A, Outlook
  • Customizable parts of the SF1 app
  • Security and customizable settings
  • Navigation menu
  • Compact layouts and Mobile cards
  • Basic admin activities on Salesforce A
  • Outlook and SF synch up
Activity Management, AppExchange, Content and Folder Management
  • Activity management – Tasks, Events and Open activities
  • Tasks and events
  • Folders and Document templates
  • AppExchange
Chatter, Global Action and Publisher Layout
  • Chatter groups, feeds, people
  • Files, Follow records, people
  • Groups Topics and Files
  • Global action types-Create
  • Log a call, Custom VF page
  • Custom canvas, Publisher layout
  • Global an Object specific actions
Deployment Process in Salesforce
  • Outbound Change Sets
  • Inbound Change Sets
  • Deployment Settings
Lightning in Salesforce
  • Lightning Components
  • Lightning Component Capabilities
  • Lightning Components vs. Visualforce
Salesforce Mobile (Self-paced)
  • Salesforce1
  • SalesforceA
  • Salesforce1 Vs SalesforceA
Salesforce Project Application Lifecycle (Self-paced)
  • Milestones
  • Sandboxes
  • Change Sets
  • Packages
Buttons and Link management in Salesforce (Self-paced)
  • Custom Buttons
  • Custom Links
  • Records with Actions
  • Global Action
  • Object Specific Action
Salesforce App Exchange (Self-paced)
  • AppExchange Overview
  • Finding and Selecting an App
  • Installing an App
  • Finding a Developer
  • Finding a Consultant

Upcoming Batch

Feb 16th Weekends

FRI & SAT (4 Weeks)

08:30 PM to 01:00 AM (CDT)

Feb 19th

MON – FRI (18 Days)

10:00 AM to 12:00 PM (CDT)

Salesforce Course FAQs

Q. What is Salesforce?

The best customer relationship management (CRM) platform in the world is Salesforce. It facilitates the remote collaboration of your service, IT, marketing, sales, and commerce teams so you can satisfy customers worldwide.


Q. Why should I take Salesforce course from Eduprimes?

To become an expert in Salesforce administration and development, Eduprimes provides an extensive online training curriculum. The fundamentals of Visualforce, Apex, Dashboard, Process Automation, and other subjects will also be covered. Exams for Salesforce administrator certification are aligned with this full curriculum. Experts in the field have created the curriculum for the Salesforce Admin course, which will involve you working on practical projects and assignments that are applicable to the business world. After finishing the Salesforce online course, you can apply for the best positions in multinational corporations all over the world. It is a worthwhile one-time buy because of this.

Q. Who are the instructors for this Salesforce training course at Eduprimes?

All of our lecturers are employed professionals with real-world Salesforce experience, working for prestigious companies. To ensure that you have an excellent learning experience, all of these knowledgeable people who were taught by Eduprimes offer Salesforce training online.


Q. Why Should I Take the Salesforce Certification Exams?

Possessing the Salesforce certification will establish you as an authority in particular Salesforce domains. With so much functionality covered by Salesforce, getting certified can help you plan out your study. Every certification comes with a study guide that lists the subjects that will be covered; in the end, it provides you with a goal and a target for your studies.

Q. What are the requirements for the Salesforce Admin 201 Certification Exam?

Applicants for the Salesforce Administrator credential must be broadly aware of the range of functionality available to Salesforce administrators. In addition to meeting the fundamental business criteria, candidates must be able to manage a Salesforce enterprise and carry out administrative tasks using the most recent Salesforce capabilities. It is required to have at least six months of experience as a Salesforce administrator. Applicants must understand the exam objectives and possess the necessary abilities to successfully complete these activities. A few Salesforce training courses and resources are another way they can learn. Exam dumps and practice exams are great resources for enhancing your readiness and guaranteeing your success.


Q. How Long Does It Take to Get Salesforce Certified?

It takes six weeks on average to become certified in Salesforce. Depending on the applicant’s degree of experience, different amounts of study time are required to get ready for Salesforce certifications. If you are starting from scratch with Salesforce, you need to set aside at least 10 hours per week for practice. It takes six weeks to finish the Salesforce administrator certification exam. If you’re lucky and have experience, you might be able to complete the exam in two weeks.


Q. What types of Salesforce certification courses are there?
If you’re looking to land a new job, earn a raise, or secure a promotion, Salesforce certification is a great career move. Following are the list of certification that can help you take your career to the next level:
●Salesforce Administrator
●Salesforce Advanced Administrator
●Salesforce Certified CPQ Specialist
●Salesforce Certified Platform Developer I
●Salesforce Certified Platform Developer II
●Salesforce Certified B2C Commerce Developer
●Salesforce Certified Marketing Cloud Developer
●Salesforce architect certifications
Q. Salesforce Certified Admin’s Salary vs Uncertified Admin’s Salary?

According to a Denver User Group study, the compensation of a Salesforce administrator ranges from $69,600 for those without certification to $86,850 for those with one. This significant annual difference is brought about by the Salesforce Admin certification and is $17,250.

Q. How can Employers Verify your Salesforce Certifications?

You will be able to identify yourself as a Salesforce certified consultant once you have passed the Salesforce certification tests. On its official website, Salesforce has made it possible to check certification credentials online.


Q. Will I Get Placement Assistance after completing the Salesforce training online?

Changes in job profile (promotion), work location (onsite), lateral transfers, and new job offers have been recorded by over 70% of Eduprimes Learners. In the IT sector, the Eduprimes Salesforce certification is highly respected. It is evidence of the in-depth, hands-on education you have received and the accomplished real-world tasks.

Q. Can I Attend a Demo Session before Enrolment in this Salesforce Admin Training online?

You don’t need to search any further if you have already viewed one of our sample class recordings. By enrolling, you make a promise to us that you will study well and that we will give you access to the greatest learning environment we can. Our classes play a big role in your education since they are supported by knowledgeable and helpful instructors, committed Personal Learning Managers, and interactions with other students. Thus, engage in comprehensive education as opposed to a demonstration. In any event, you are protected by our 100% return policy, Edureka Guarantee, with no questions asked.


Q. Can I complete this Salesforce admin training program in 90 days?
Yes, this Salesforce admin training program can be completed within 90 days.
Q. What if I have queries after I complete this Salesforce course online?
Your access to the Support Team is for a lifetime and will be available 24/7. The team will help you in resolving queries, during, and after the course.


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