Salesforce Financial Services Cloud Certificate
Want to sharpen your abilities to work as a Salesforce specialist in the banking and financial services industry? If so, you should take this course! Salesforce’s Financial Services Cloud is a feature-rich CRM platform designed exclusively for the financial services sector.
Overview
Explore the revolutionary potential of the Salesforce Financial Services Cloud (FSC) with this certification program, created especially for individuals working in the lending, wealth management, insurance, and banking sectors.
You will investigate how to apply Salesforce FSC’s fundamental features—like client portfolio management, goal-tracking, and effective client engagement—during the course. Integrating Salesforce FSC with external financial systems, maintaining security and compliance, and modeling data for financial services are important subjects. Through realistic, hands-on exercises and scenario-based learning, you will get ready to implement these abilities right away in your company.
Your secret to getting ready for and passing the Salesforce Financial Services Cloud certification exam the first time around is this thorough instruction.
Who should attend this Salesforce Financial Services Cloud Course?
Financial advisors, wealth managers, bankers, insurance agents, Salesforce admins and developers in the financial sector, and any individual or team interested in leveraging Salesforce for financial services.
What will You learn in this Salesforce Financial Services Cloud Course?
- Financial Services Cloud Administration and best practices
- Household, Relationship & Roll-up summary Field
- Life Events & Business milestones
- Referral Management
- Action plans & Document checklist items
- Flows
- Financial Goals
- Actionable Relationship Center
Our Package
- What is Salesforce Financial Services Cloud?
- Key benefits and features of FSC.
- Overview of the FSC ecosystem.
- Setting up the FSC package.
- Navigating the FSC user interface.
- Familiarization with standard objects and customizations.
- Understanding the FSC data model (e.g., Financial Account, Household, Goals).
- Client and Household profiling.
- Managing Financial Accounts.
- Tracking Client Life Events.
- Relationship Groups and their significance.
- Household and Relationship views.
- Customizing relationship mapping.
- Setting and managing client goals.
- Integrating financial plans.
- Assessing client goal achievement.
- Using Action Plans and Checklists.
- Employing FSC calendars and events.
- Rollups, metrics, and other analytical tools.
- Overview of FSC for banking and insurance sectors.
- Managing loans, deposits, and policies.
- Creating and tracking claims.
- Overview of available integrations.
- Building custom integrations with other platforms.
- Leveraging Salesforce AppExchange for FSC extensions.
- Ensuring data privacy and security.
- Compliance tools and best practices.
- Field-level security and role hierarchies in FSC.
- Overview of Salesforce Einstein Analytics for FSC.
- Creating dashboards and custom reports.
- Leveraging analytics for improved decision-making.
- Customizing FSC with Lightning App Builder.
- Introduction to Apex and Visualforce for FSC.
- Best practices in customization and development.
- Best practices for ongoing FSC management.
- Case studies showcasing successful FSC implementations.
- The future of financial services on the Salesforce platform
Upcoming Batch
April 20th (Weekends)
FRI & SAT (4 Weeks)
08:30 PM to 01:00 AM (CDT)
April 18th (Weekdays)
MON – FRI (18 Days)
10:00 AM to 12:00 PM (CDT)
Salesforce Financial Services Cloud FAQs
Salesforce FSC is a customer relationship management (CRM) solution tailored specifically for financial services institutions. It offers tools and features designed for wealth management, insurance, banking, and other financial sectors to provide a 360-degree view of clients, streamline operations, and foster deeper client relationships.
Financial advisors, wealth managers, bankers, insurance agents, Salesforce admins and developers in the financial sector, and any individual or team interested in leveraging Salesforce for financial services.
Familiarity with basic Salesforce functionalities is beneficial. Some roles might benefit from having a background in finance or financial services.
The time to achieve Salesforce FSC certification can vary based on prior experience and the depth of preparation. On average, dedicating 2-3 months to study and hands-on practice is recommended to thoroughly prepare for the exam.
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