📩 Grievance & Redressal Policy – EduPrimes

We at Eduprimes are committed to providing high-quality educational services and maintaining complete transparency and accountability. If you have any concerns or complaints related to our courses, faculty, support, certification, or any aspect of our platform, we’re here to help.

🔹 How to Raise a Grievance

You may register your grievance using one of the following methods:

📧 Email: support@eduprimes.com
📞 Helpline: +1 (343) 512-1455 (Mon–Fri, 10 AM – 6 PM)

📬 Postal Address:
EduPrimes
30 N Gould St N Sheridan, WY 82801
Wyoming, United States

🔹 Grievance Officer Contact

Name: Steve More
Designation: Grievance Officer support@eduprimes.com
📧 Email: grievance@eduprimes.com
📞 Phone: +1-307 381-9343

🔹 Timeline for Redressal

• Acknowledgement of complaint: Within 48 working hours
• Resolution time: Within 7 to 15 working days (depending on the nature of the issue)

We take every grievance seriously and ensure fair and timely resolution. Thank you for helping us improve your learning experience.